Benjamin Franklin Plumbing of Charlotte

Positive Experiences: Customers consistently praise the plumbers' professionalism, knowledge, thoroughness, and clear communication. Specific plumbers mentioned include Mike England, Adam, David, Rodney, Cody, and Tony.
Excellent Service: Customers highlight the company's promptness, friendliness, and ability to explain the work being done. Many customers express satisfaction with the quality of the work and the cleanup.
Office Staff: The office staff, particularly Heather and Lauren, are noted for being helpful and supportive.
Recommendations: Many reviewers express their intent to recommend Benjamin Franklin Plumbing and request specific plumbers for future service.
Pricing: While some customers acknowledge the expense, they feel the quality of work justifies the cost.
Overall Satisfaction: Customers are very happy with the service and outcome, with several expressing that they would give more than a 5-star rating.

Review Summary